Privacy Policy
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Texongo, as part of the buying and selling process, we collect personal information such as your name, address, and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.
How do I withdraw my consent?
If after opting in, you change your mind, you may withdraw your consent for us to contact you, collect, use, or disclose your information at any time by contacting us at contact@texongo.com or mailing us at:
D 10/1, Pocket D, Okhla Industrial Area Phase II
New Delhi, Delhi 110020
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your purchase transaction data is only used to complete your purchase and is not saved afterward.
Our payment gateway follows PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort by Visa, MasterCard, American Express, and Discover.
For further details, you may read Razorpay’s terms and conditions at https://razorpay.com.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party providers used by us will collect, use, and disclose your information only to the extent necessary for them to perform the services they provide.
However, certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies. We recommend you read their policies to understand how your personal information will be handled by them.
Once you leave our website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: Clicking on links on our website may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 – COOKIES
We use cookies to maintain your user session. It is not used to personally identify you on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence or that you have given consent for any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications take effect immediately upon posting on our website. If significant changes are made, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or require more information, contact our Privacy Compliance Officer at contact@texongo.com or by mail at:
Re: Privacy Compliance Officer
D 10/1, Pocket D, Okhla Industrial Area Phase II
New Delhi, Delhi 110020
For any queries, you can also reach us at:
Phone: +91-9310298498, +91-9910048498, 011-35720657
Timings: MON – SAT 10:00 – 6:30 IST